ORIGINAL BTC USA PRIVACY POLICY

This Privacy Policy (“Policy”) explains how and why Original BTC USA, LLC (“we,” “us,” and “our”) uses information of individuals located in the United States who purchase goods from us, visit our website located at https://us.originalbtc.com/ (“Site”), and enquire about products or do business with us. Individuals outside the United States should visit https://originalbtc.com/ and select the appropriate location. Individuals using the Site from outside the United State sacknowledge transfer of data to the United States where data protection laws may be more or less stringent than your home country. Please read this Policy carefully to understand our policies and practices regarding your information. If any provision of this Policy is inconsistent or conflicts with any provision of the Terms and Conditions located at https://us.originalbtc.com/terms-and-conditions (“Terms”), this Policy will control with respect to the subject matter of this Policy.

BY ACCESSING OR VIEWING THE SITE, PURCHASING OUR GOODS, OR USING OUR SERVICES, YOU AGREE TO THE TERMS OF THIS POLICY AND YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION, INCLUDING PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY. You understand that by providing us your personal information, you allow us to identify you. You may choose to not provide us with certain information, but some portions or features of the Site and services may not be available or may be limited as a result.If you do not agree with our policies and practices, you should immediately cease use of the Site and services.

ABOUT US

1.1. We are a retailer of classic and contemporary lighting products produced in the UK. Original BTC USA is a company registered in the USA with company number 03650223 and VAT number 717962406. Our registered office is at 56 Greene Street, NY, 10012.1.2. You can contact us with questions about this Policy or how we use personal information by writing to Original BTC USA, 56 Greene Street, New York, NY, 10013 or emailing customerservice@originalbtc.com

WHAT INFORMATION WE COLLECT

2.1. We collect personal information from individuals because we need this information to fulfill orders and to keep actual and prospective customers up to date with news about us and our products. Personal information is information which may be used to identify or contact an individual, such as your name, mailing address, phone number, or email address. The personal information we collect may include your name and contact details (including your telephone number, address and email address). If you make a purchase from us, we will use financial information, such as your payment information, to process your payment. If you contact us (e.g. with a query about a product, or about a warranty claim), we may store that correspondence or keep a record of it. If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us at the address in Paragraph 1.2 above. We don’t collect or process personal information about visitors to our Site unless they choose to provide information,such as by signing up to a mailing list or making a purchase.

2.2. We may collect non-personal information about visitors to our Site as this helps us optimise and improve the Site. This information might include your internet protocol address, the browser being used to connect to our Site, the device (e.g. its operating system) and the connection type (e.g. the Internet service provider used). However, none of this information will directly identify you. Our Site also uses cookies (please see Paragraph 6 for further details).

2.3. Most of the information we hold will have been given to us by you. In some circumstances we may obtain information from a third-party, for example if you purchase one of our products from an authorised reseller and we are asked to deliver that product to you directly, the reseller will share your name, telephone number, email address and delivery address with us.

WHY WE USE PERSONAL INFORMATION

3.1. We will only use your personal information with your consent, or because we need to use the information in order to:

  • 3.1.1. enter into, or perform, a contract with you (this includes both sales and fulfilling our warranty obligations, which we couldn’t do without your information);
  • 3.1.2. comply with a legal duty;
  • 3.1.3. pursue our legitimate interests of operating our business and promoting our products.
3.2. Your personal information will only be used for the purpose or purposes it was collected for (or else for a closely related purpose, such as keeping a record of a payment once a transaction is complete).

3.3. We will never sell your personal information. We do share personal information with our parent company Original BTC Limited to enable our parent company to fulfill orders, arrange shipping, and provide customer service. Our parent company will share you’re your personal information with service providers and suppliers (e.g. our parent company will share your address with the delivery company and share your payment information with our payment processor), but they will only be allowed to use such information for that purpose and we will require them to protect such information.

3.4. Occasionally we might have to use your personal information for a purpose other than that it was collected for. This might be because (i) we have a legal duty to disclose the personal information (e.g. to the authorities or pursuant to a court order), (ii) we need to establish or exercise our legal rights or defend against legal claims, or protect other users, (iii) we need to investigate, prevent, or act regarding illegal activities like suspected fraud, or (iv)we need to investigate, or act regarding any violation of this Policy.

CHILDREN

4.1. This Site and our services are not intended for, and we do not knowingly provide the Site or services to individuals under the age of thirteen(13). If we verify that a person under thirteen (13) has submitted personal information to us, we will delete this information as soon as possible.

COMMUNICATIONS

5.1. If you place an order with us we will we contact you to confirm the order, when it’s been dispatched, and let you know if we have any questions or issues regarding it. If you have an online account, then we may contact you with updates or information about your account from time to time. We may also contact you to notify you of changes to our Terms or this Policy.

5.2. If you are an existing customer, we’ll send you marketing communications (by email, telephone or post) about similar products or services that maybe of interest, unless you ask us not to or decide to unsubscribe (please see Paragraph 5.4 as to how to do this). 

5.3. If you aren’t an existing customer, we will only send you marketing communications (which might be by email, telephone or post) if you ask to receive them. You can opt-in to marketing by giving us your to details and signing up for our newsletters or ticking an opt-in box (e.g. on our Site).

5.4. You can change how you hear from us or unsubscribe from marketing at any time. You can do this by clicking the “unsubscribe” link on any of our emails, or by writing or emailing us (using the details in Paragraph 1.2) with details of your request. If you have received a marketing communication in error and wish to complain then please contact customerservice@originalbtc.com.

COOKIES

6.1. When you visit our Site, we will use cookies to track what you put in your basket and to remember you when you return to the Site. Cookies are also used to track how visitors use our Site and services, and to measure the effectiveness of our online marketing campaigns, in order that we can improve your overall Site and purchasing experience.

SECURITY

7.1. We employ a variety of physical and technical measures to keep your personal information safe and to prevent unauthorised access to, or use or disclosure of it. Electronic data and databases are stored on secure computer systems and we control who has access to them (using both physical and electronic means). Our staff receive data protection training and we have a set of detailed data protection procedures which personnel are required to follow when handling personal information. However, no method of information transmission over the internet, or method of storage is completely secure. We cannot absolutely guarantee the security of the internet, methods of electronic storage, or external networks or your own device.Accordingly, any online communications (e.g. information provided by email or through our Site) are at your own risk.

7.2. Our Site complies with the Payment Card Industry Data Security Standard (PCI-DSS), and any payment information you provide will be sent to us via a secure connection. However, we cannot absolutely guarantee the security of the internet, methods of electronic storage, or external networks or your own device. Accordingly, any online communications (e.g. information provided by email or through our Site) are at your own risk.

HOW TO CONTROL YOUR INFORMATION

8.1. We want to ensure you remain in control of your personal information.

  • 8.1.1. where your information is processed on the basis of your consent, you may withdraw that consent;
  • 8.1.2. you may seek confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal data;
  • 8.1.3. you may ask to have inaccurate data rectified;
  • 8.1.4. you may object to your data being used on the basis of our legitimate interests or for marketing or profiling; and
  • 8.1.5. you may object to or restrict how your personal information is used.
8.2. Please keep in mind that there are exceptions to the options above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

DO NOT TRACK

9.1. We do not collect personal information about visitor’s browsing activities across third-party websites or online services. Therefore, this Site does not respond to Do Not Track signals. For more information about how we track your use of our Site, please see Section 6.1.

LINKS TO OTHER SITES

10.1. Our Site may contain hyperlinks to other websites. We are not responsible for the content or functionality of any of those external websites. If an external website requests personal information from you (e.g. in connection with an order for goods or services), the information you provide will not be covered by this Policy. We suggest you read the privacy policy of any website before providing any personal information.

BUSINESS TRANSFERS

11.1. We may transfer your information in the event of a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy. We may also share your information with our parent company, subsidiaries, joint ventures, or other companies under common control that we may have now, or in the future, in which case we will require them to honor the terms and conditions of this Policy. Some of these companies maybe located outside the United States with more stringent or less stringent data protection laws.

CHANGES TO THESE TERMS

12.1. We may revise this Policy at any time to reflect changes or updates to our technology, data practices, service methods, or other factors. If we make material changes, then we will post the revised Policy. We recommend you check this page from frequently to take notice of any changes we made,as they are binding on you.

CONFLICT OF LAW

13.1. This Policy will be governed by the laws of the State of New York and the U.S. without regard to conflicts of laws provisions thereof. Unless waived by us, in our sole discretion, the exclusive jurisdiction for actions related to the subject matter of this Policy will be the state or federal courts located in New York, New York, and you hereby submit to the personal and exclusive jurisdiction of such courts.

This Policy was last updated June 2018.